It seems a lot of us have been duped by a company called 'Click Management' who purport to give a one-month no obligation trial to have your details appear at the top of Google when specified keywords are entered in the browser. They then send you by email a one-year contract and charge your credit card. They fail to deliver the service. All attempts to cancel fail, and they threaten legal action if you manage to stop them debiting your card (and this isn't straightforward - see below).
The key element of the scam is that they get you to give them your credit card or, worse still, your debit card number. They accept no other method of payment. Herein lies the moral of the story. Never give your debit or credit card number as a means of payment to a telephone caller. And don't believe the old saw that if you pay by credit card for anything that you are protected. Try getting the credit card company to stop them continuing to debit your card, let alone refunding monies. They can't or won't. Appalling. Insist on a standing order, or credit invoice. Then you remain in control.
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Hi Tom,
ReplyDeleteSurprise, surprise! I shall definitely bear this in mind.
Hi Thank you for your story, same thing is happening to me. I didn't get what clink managerment stated so I tried to contact them and didn't get any where so I contacted my credit card and cancelled the payment. Two months later I was charged £58.75 by a another company called premier page managerment( they have bought out clink managerment)(so they say another scam) They say I have to pay 12 months of £58.75 because I didn't cancel after 3 months.I would have if I could have cancelled, but I still don't know what I am paying for, they have not done anything!!!!
ReplyDeleteSusan,
ReplyDeleteIt is Click, not Clink, Management. But as I said in my post, in my experience you have to cancel your card to stop them. You cannot cancel the 'contract' because they ignore the cancellation notice. And no, they do not do anything for the fees thay are charging. It is a complete scam.
Tom.